Tecnico di Assistenza | MARPOSS Italia

MARPOSS Italia - Field Application Specialist

Responsibilities

For our commercial division Marposs Italia site in Bentivoglio (Bo), we are looking for a Field Application Specialist for the line of new products related to the Machine Tools division.
The figure will have the task of supporting and managing the installation, commissioning and testing of new products and special applications, providing technical assistance and specific training at the customer's premises or at their premises. Acting as a bridge between the sales department and the end customer, the service technician ensures seamless integration between customer and product, ensuring that the product is used optimally. In addition, he provides on-site technical support and specific training in the required cases and at the same time carries out analyses and collects feedback to be reported to the internal design departments.

Profile​

Graduates in engineering (preferably in the fields of electronics, automation or IT) or graduates in equivalent technical subjects with experience in machine tools and/or automatics will be considered positively.
The role will be mainly multidisciplinary, with a clear predominance of service and support activities over design activities.

Preferred characteristics are:

• knowledge and experience in the use and operation of machine tools (numerical controls, milling machines, lathes, grinding machines)
• knowledge of ISO programming and G-codes
• knowledge of Industry 4.0, OPC UA and Industrial IoT topics
• knowledge of the English language (preferably technical English)
• willingness to travel to customers (mainly domestic and short-term)

Previous experience in the support and testing of control and monitoring systems on the machine tool will be appreciated.
The profile is completed by good interpersonal and commercial skills, as well as a good ability to'too' be able to too: to be able to provide a good analysis, problem solving and to be proactive in its its thatic and its thatic and its thatic and its thatic and its thatic and its thatic in its thatic and its thatic and its thatic and its thatic.

This position is open to candidates of any gender (Italian Law 903/77).

Compensation and benefits
Compensation and benefits will be related to the effective experience of the candidate.