Field Service Engineer - North Carolina

Responsibilities:

• Positively influences customer satisfaction through the installation, support, and conducting training on site.
• Uses enhanced troubleshooting skills to resolve customer issues.
• Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
• Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
• Provide timely, detailed, and accurate reports on service work performed and expenses.
• Extensive travel in North Carolina and Southeastern area to support customers.

What we are looking for

• Associates' degree in engineering (electrical, mechanical, mechatronics)
• Must be able to read engineering drawings (electrical and mechanical)
• Knowledge of PC software and hardware capabilities
• Mechanical aptitude and solid math skills
• Use of equipment such as micrometers, calipers, digital voltmeters, test units, software programming, mechanical test fixtures and assorted hand and power tools.
• Provide excellent customer service
• Exceptional organizational skills
• Good Driving Record

What we offer

Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:

• 401k Match
• Company Car
• PTO
• Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability